Privacy Policy

Effective Date: 1st Jan,2025

Last Updated: 1st Jan,2025

Welcome to Turnaround, a digital transformation consulting firm. We are committed to protecting your personal data and ensuring transparency in how it is used. Turnaround operates under the following legal entities:

Nexify Solutions LLC – Registered in the United States & India

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with:

ISO/IEC 27001 (Information Security Management)
SOC 2 Type II (Security, Availability, Confidentiality, Privacy)
General Data Protection Regulation (GDPR) – Applicable to EU/EEA residents
Digital Personal Data Protection (DPDP) Act, 2023 – Applicable to Indian residents
Applicable data protection laws in other jurisdictions

1. Contact Information

Phone (India): +91 9369241131
Phone (US): +1 307 463 4835
Email: business@turnround.in

US Office:
30 N Gould ST STE R, Sheridan, WY 82801, USA

India Office:
14/1 – 1st Cross, 16th Main Road Mahadeshwara Nagar, BTM Layout 2nd Stage-Bengaluru, Karnataka 560076, INDIA

2. Data We Collect

We collect the following types of personal data:

Identity & Contact Information: Name, phone number, email address
Business Information: Job title, company name
Technical Data: IP address, browser type, cookies
Communication Preferences
Usage Data: Interactions with our website or emails

3. Purpose of Data Processing

We process your data to:

Deliver consulting services
Communicate with clients and leads
Send relevant marketing updates (with your consent)
Fulfill legal and regulatory obligations
Analyze and improve our services

4. Legal Basis for Processing

Data processing is based on:

Consent (GDPR Art. 6, DPDP Sec. 6)
Contractual necessity
Legitimate interest
Compliance with law

5. Consent & Rights (DPDP Act)

As a Data Fiduciary under the DPDP Act, we ensure:

Consent is free, informed, specific, clear, and revocable
You can withdraw consent at any time by contacting privacy@turnround.in

6. Data Sharing and Transfers

We may share your data with:

Service providers
Legal authorities when required
Our global subsidiaries

Cross-border data transfers are protected using:

Standard Contractual Clauses (SCCs) under GDPR
Approved safeguards under DPDP and other laws
ISO 27001-compliant security measures

7. Data Security

We follow international standards to keep your data safe:

Encryption at rest and in transit
Access control and identity management
Regular audits and incident response procedures
Data breach notification protocols

8. Your Rights

You have the right to:

Access your data
Request corrections
Withdraw consent
Request deletion
File complaints with regulators (including the Data Protection Board of India)

To exercise your rights, contact: privacy@turnround.in

9. Grievance Redressal (DPDP Act)

If you’re in India and have privacy concerns, you may contact:

Grievance Officer: Shobhit Nigam
Email: grievance@turnround.com
Phone: +91 9369241131
Response time: within 7 business days

10. Children’s Data

We do not knowingly collect data from individuals under 18 years of age.

11. Cookies & Analytics

Our site uses cookies to:

Improve performance
Measure usage
Personalize your experience

You can manage cookies in your browser or reject non-essential cookies via our cookie banner.

12. Data Retention

We retain data only as long as necessary for the stated purpose or as required by law. A full retention policy is maintained per ISO 27001 controls.